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Frequently Asked Questions - Society of North American Goldsmiths

Frequently Asked Questions

Below you will find answers to the most commonly asked questions about SNAG.


General Questions About SNAG

What is The Society of North American Goldsmiths (SNAG)?
Artists. Designers. Jewelers. Metalsmiths.

SNAG advances jewelry and metalsmithing by inspiring creativity, encouraging education, and fostering community. SNAG envisions a diverse jewelry and metals community engaging in thoughtful conversation and critical discourse while preserving tradition and embracing innovation.

Founded in 1969, SNAG is a nonprofit educational organization with more than 2,000 members worldwide – comprising all aspects of contemporary metalsmithing.

Does SNAG encompass only goldsmithing?
No. SNAG’s founders chose this name for the venerated tradition of craftsmanship it stands for throughout Europe. SNAG’s membership has never been limited to goldsmithing alone. Forty years later, SNAG embraces artisans, educators, craftspersons and students working in all metals, multiple alternative materials, and different sizes and scale.

Do I have to be a metalsmith to be a member?
No. We invite everyone to join SNAG – jewelers, designers, collectors, educators, students, metalsmiths and others. SNAG is for everyone with an interest in the art and craft of contemporary jewelry and metalsmithing.

How can I be most informed about the field of metalsmithing and connect with others in the field?
Become a SNAG member to receive Metalsmith magazine and Riveting News. Find more news items and opportunities posted throughout the website. Attend a SNAG conference. Volunteer with SNAG. Sign up for SNAG’s RSS feed to automatically get the most up-to-date information.


SNAG Membership & Metalsmith Subscription

How much is a magazine subscription. How much is membership? What are the member benefits?
Please see our subscription and membership pages.

I am a current subscriber or member. How do I update my contact information?
Login and click “My Account” to update your information. You can also email info@snagmetalsmith.org or call the SNAG office at 541-345-5689.

I am a new subscriber or member, when do I get my first issue of Metalsmith?
Metalsmith publishes each year mid-January, mid-March, early June, mid-August, and mid-October. Members, you will also start to receive Riveting News right away.

My copy of Metalsmith never arrived. How can I get a replacement sent?
We will promptly replace missing issues if your claim is received within three months. Please email the SNAG office at info@snagmetalsmith.org or call 541-345-5689.

How do I know when my subscription or membership expires?
The expiration date appears on the mailing label of your Metalsmith magazine. Members can also find the expiration date in their record in the Member Area. Also, SNAG sends out several renewal notices by email and by mail.

I’d like to cancel my subscription or membership. Can I get a refund?
Sorry, SNAG does not issue refunds.

Do you have membership cards?
Not at this time.

How can I order back-issues of Metalsmith magazine?
Back-issues of some, but not all, Metalsmith are available. Call the SNAG office at 541-345-5689. You can also find some digital back-issues at Qmags.com

How can I advertise in Metalsmith magazine?
See our Advertise page.

How do I make a submission to Metalsmith magazine?
See our Submissions to Metalsmith page.


Website

How is the work currently shown on SNAG’s website chosen? How could I get an image of my work considered for the site?
Work is randomly taken from the Maker Profile Pages. Become a member and set up a Maker Profile Page to have your images used.

I’m having problems with the on-line subscription and membership payment form. What should I do?
Call the SNAG office at 541-345-5689 to pay over the phone and to let us know you are having a problem. Or you can print this form to mail in with payment.

How do I login to the members-only pages on the SNAG website?
You will need your username and password. These were either sent to you by SNAG or you set them up when you joined SNAG through the website. Be sure you are a current member. If your membership lapses you will lose access to the member pages.

I’ve forgotten my username and/or password. What can I do?
Please go here.

I’m a member, but my username and password don’t work. What can I do?
You can visit the lost password page and input the email associated with your SNAG account to retrieve your username and password. If this does not work, please contact SNAG with your information and we will assist you.

How do I change my password?
First, login to your account and then click “My Account.” There will be an option to change your password.


Policies

What is SNAG’s privacy policy?
SNAG does not rent or sell email addresses or any payment information with anyone at any time. For postal mailings only, SNAG may periodically trade its postal mailing list with select organizations/companies which exist within the jewelry and metals field, with all inquiries evaluated on a case-by-case basis and for one-time use only.

When you provide your email address to SNAG for membership, magazine subscription, event sign up, etc.,  you are giving us your permission to send you occasional emails. You can opt out at any time.

What type of payments do you accept?
All check payments made to SNAG must be in U.S. dollars on a U.S. bank. We also accept credit cards.

Website Links
Through this website you are able to link to other websites which are not under the control of SNAG. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.